Cretan Medicare is a dedicated group of clinical professionals who are actively involved in the health services on the island of Crete and its tourism sector
Cretan Medicare, with 20 years of experience in providing medical services of primary healthcare, operates as a private, well-equipped polyclinic 24/7, 365 days a year. The company is active in Heraklion and specifically in the popular tourist resorts of Hersonissos, Malia, Stalis and Analipsi and is today the oldest and most modern Medical Diagnostic Center in the area. It is the first medical company in Crete certified with ISO 9001: 2008 for all its services.
Recipients of our services cater to both people (our patients) and other entities such as hotels, travel agencies, and insurance companies. Therefore our activities are judged by a wide and demanding audience with sufficient benchmarks in service quality, which are already set at high levels.
The aim of establishing our company is to provide medical services under excellently configured conditions, with sensitivity, scientific completeness and consistency. Our mission is to prevent and treat health problems faced by our fellow human beings, in a friendly environment created by the medical, nursing and administrative staff.
Cretan Medicare has almost all the 'frontline' disciplines of medical science in order to treat all health problems: Internist, Surgeon, Orthopaedic, Cardiologist, Pediatrician, General Practitioner, Gynecologist and ENT Specialist (Otorhinolaryngologist). Additionally, we offer a wide range of diagnostic tests with two X-ray and Microbiological Laboratories, as well as short-term daycare unit and an Alternative Medicine section.
We give priority to conducting our interaction in a friendly manner and approach, as we understand the importance of human contact and support with our Patients. We know that many of our patients are guests in a foreign country on holiday/vacation and we understand that whatever happens to them is unpredictable and unpleasant and as a result could potentially be disorientating to both their program and expectation. The professional approach of our experienced multilingual medical, paramedical and administrative staffs have as a priority to ensure the soonest possible recovery by tackling health problems in order for the patient to be able to seamlessly continue their holiday without hassle and uncertainty.
Cretan Medicare is a reliable source of medical assistance in Crete. We are affiliated with the National Organization for Health Care Benefits Provision (EOPYY) as well with all Greek insurance providers. All the major international Travel and health insurance companies along with Assistance Companies trust us to serve their patients during their vacations in Greece. Additionally, Cretan Medicare, in cooperation with local institutions, has invested in medical tourism in order to be able to respond in the best possible way to medical expectations of a specific category of tourists travelling to Crete for health purposes.
With the complete and latest generation of technological equipment, we possess two ambulances on call 24 hours a day in order to cover ambulance assistance in all the Prefectures of Crete. With experienced, multi-lingual medical and nursing staff (spoken languages: English, German, French, Russian, Dutch, Serbian, Italian, Scandinavian languages, Albanian and many more), we are able to assure our Patients safety through responsible diagnosis and comprehensive health services.
In addition, the well-trained and experienced administration personnel of Cretan Medicare supports incidents that require secondary healthcare, guiding these patients according to the seriousness of the situation either to the on-duty public hospital or to private clinics, always with the approval of the patient, attendant of the patient, tour operator. In addition we support and monitor the procedures relating to such incidents until the final outcome, as well as all the processes of organization of transportation of the patient to the airport whenever necessary. Our facilities are aesthetically pleasing, as they provide comfort and functionality which helps to create a familiar and warm climate. Being equipped with full air conditioning, fire protection and network generators, we are able to ensure the smooth operation of Cretan Medicare under any circumstances.
Cretan Medicare has built its international reputation through being a reliable and serious medical company which is maintained through investing in long term, friendly and humane management of its patients and their care.